Outright markets are offered on an ‘all in run or not’ basis (no refunds for non-starters). Where a player takes part in a qualifying tournament but fails to qualify for the main tournament he will be deemed a loser for settlement purposes.
In the event of a match starting but not being completed the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.
Where revised match betting is offered (between sessions), one frame of the following session must be completed for bets to stand.
In all other markets if the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes then all bets will be void unless the outcome has already been determined. For example: if a match was abandoned after frame one with the score 1-0 to Player A then bets on Player A to win frame 1 would be settled as winners, and bets on Player B (the opponent) settled as losers. However, in the event of a disqualification or retirement bets will be declared void.
In-running market: to pot the first ball of nth frame: fouls do not count toward settlement. Re-racks will not count towards settlement unless a ball was not potted in the original frame. ‘Player to pot first ball’ refers to the player who pots the first ball legally, excluding balls potted when the shot incurs a foul.
Total points nth frame: in the event of a re-rack, only points scored in the completed frame will count towards settlement
Tournament highest break: Only one break per player will count towards settlement of this market. For example: if Player A scores 145 and 144 in the same tournament. Only the 145 will count towards settlement.
In the event of a player being awarded a frame due to non-appearance of opposing player, ‘to win 1st frame’, ‘to win nth frame’ and all related markets to that frame will be settled as void. ‘Frame betting’, ‘handicap betting’, ‘total frames’, ‘race to three frames’ & ‘1st 4 & 6 frames outright/correct score’ will be settled as normal.
‘Next four frames winner’ and ‘correct score, next session winner/correct score’: if four frames/next session are not completed due to the match result having been determined before this point, then bets will be deemed void unless already determined as a losing bet. If all frames are not completed due to time constraints, bets will be settled when play resumes and settlement point is reached.
Stage of Elimination: player must play one shot in the tournament for bets to stand.
Settlement of Bets
Results provided by the official score provider or the official website of the relevant competition or fixture will be used to settle bets. Where these are not available or there is significant evidence that the official scores provided are incorrect, we will use independent evidence to support bet settlement. In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.
Snooker and Pool
Abandonments, Cancellations and Postponements
In the event of a match starting but not being completed, the player progressing to the next round will be deemed the winner (or in the final, the player declared the winner).
For Correct Score, Next Frame, and Handicap markets, if a match is not completed for any reason, bets will be void unless the market has been unconditionally determined.
The Exchange General Rules and Market Information will apply in respect of any category of bets or markets not referred to in the Specific Sports Rules. If there is any inconsistency between the Specific Sports Rules and the Exchange General Rules, the Specific Sports Rules shall prevail. If there is any inconsistency between the Market Information and either the Exchange General Rules or the Specific Sports Rules, the Market Information shall prevail.
See here for the Exchange General Rules.